RideLoop terms
Last updated October 5, 2026
RideLoop (rideloopcycling.com) plans cycling loops on roads that riders and AI have graded, and sends them to your Garmin. It's a small beta run by one person in New Jersey. By using RideLoop you agree to these terms. Questions: support@rideloopcycling.com.
Ride safely: you're in charge of your ride
Road grades, shoulder widths, traffic notes and loops are suggestions. They come from AI looking at photos, other riders and public map data, and they can be wrong or out of date: roads change, construction happens, photos are old. Always look at the road yourself, follow traffic laws, ride within your ability, and choose a different road whenever one doesn't look safe. RideLoop is not responsible for injuries, accidents, tickets or damage that happen while riding a loop it suggested.
Your account
- You sign in with Google or with a link we email you. Keep your Google account and email secure; you're responsible for what happens under your RideLoop account.
- You must be at least 13 to use RideLoop, and at least 18 (or have a parent's permission) to buy a paid plan.
- One person per account. Don't share it or resell access.
Plans and billing
- Bronze is free. Silver and Gold are monthly subscriptions at the prices on the Plans page, billed through PayPal on the day you subscribe and the same day each month after.
- Subscriptions renew automatically until you cancel. Cancel any time on the Plans page or in your PayPal account; your plan stays until the end of the month you've paid for and then becomes Bronze.
- Switching between Silver and Gold starts the new plan right away and stops the old one.
- If a payment fails, PayPal may try again; if it still fails, your plan goes back to Bronze.
- Each plan's limits (loops sent to Garmin and roads graded a month) are listed on the Plans page and reset on the 1st of each month. Gold's launch price is what you pay for as long as you stay subscribed. If we change a price, we'll email you at least 30 days before it applies to you.
Refunds
- You can cancel any time and keep your plan until the end of the paid month. We don't refund part of a month.
- On a yearly plan, you can cancel any time and keep your plan until the end of the paid year. In the first 3 months of each year, email support@rideloopcycling.com and we'll refund the rest of the year: the yearly price, less each month you've started at the monthly price (Silver yearly is $99, so cancelling 2 months in gets back $99 − 2 × $9.99 = $79.02). Your plan ends when the refund is made. After 3 months there is no refund, full or partial.
- If you were charged by mistake (say, twice, or after you cancelled), or RideLoop didn't work for you for a large part of a month, email support@rideloopcycling.com within 30 days of the charge and we'll refund it.
- Refunds go back through PayPal to the account you paid with. Nothing here limits refunds the law gives you.
Garmin and other services
Sending loops to Garmin uses your Garmin Connect account: your Garmin password is used once to sign in and is never stored (see Privacy). RideLoop isn't made by or affiliated with Garmin, Google, PayPal or Anthropic, and their own terms apply when you use them. If one of them changes or stops working, the feature that depends on it may stop working too.
What you share
Road grades you send are shared with every RideLoop rider: you let RideLoop keep, show and use them to plan loops, even after you leave. Your own road marks and loops stay yours.
Fair use
Don't misuse RideLoop: no scraping or bulk downloading, no automated sign-ups or sends, no attempts to get around plan limits or break into accounts, and no using it to break the law. We may suspend accounts that do.
The beta
RideLoop is provided as it is, while it's being built. Features may change, pause or go away, and there may be bugs or downtime. As far as the law allows, RideLoop's total responsibility to you for anything related to the service is limited to what you paid in the 12 months before the problem.
Leaving, and changes to these terms
You can stop using RideLoop any time; cancel your plan first, then email privacy@rideloopcycling.com to delete your account. If these terms change in a way that matters, we'll say so in RideLoop or by email before the change applies. These terms are governed by the laws of New Jersey, USA.